Orders & Returns
Orders & Ordering
- Once your order is placed, please allow 24 hours for us to receive your order and up to 2 business days to process and ship your order. Once shipped, you will receive the tracking information via the e-mail you provided at checkout. If you did not provide an email during checkout, you can contact us at our Support Portal or call us toll-free at 1-800-874-2852 and we can provide you with the tracking number. Depending on the selected shipping option, please allow upwards of 5-7 business days on Flat Rate shipping, 7-10 days for USPS orders to Alaska and Hawaii, and 7-21 business days on World Wide Saver Shipping.
- Please allow up to 2 business days for processing once the order is placed
- Little League orders ship business days only, Monday through Friday, and do not include Federal United States holidays.
- Please note, Little League observes extended closings in observance of major holidays.
- Creating an account on the store site allows you to view prior order history
- After signing into your account, your most recent orders will display. Select the order you would like to review for specific details about that order.
- Note: by checking out as a guest, you agree to a limited check-out experience. Order history will not be available.
- Please be advised since launching the new website, previous order history may have been lost in the conversion. We apologize for any inconvenience this may cause.
- We make every effort to process your online order as soon as possible; therefore, we cannot guarantee that an order can be cancelled once processing has begun. Contact us via our Support Portal or at 1-800-874-2852 during our business hours (Monday-Friday, 9am-5pm EST) and we will make our best attempts to finalize your request
- All refunds are returned in the form of payment provided at checkout, no exceptions for online orders
- Refunds may be delayed up to 24 hours from the initial purchase due to payment processing times
- Gift cards cannot be cancelled
- Please allow 2 business days for processing to receive your tracking information
- If you track your order and the carrier says it was delivered, but you did not receive it, we suggest contacting the carrier first
- If the carrier could not help, contact us at our Support Portal or call us at our toll-free number 1-800-874-2852 and we will attempt to locate the order
- If you received your order and any, or all, of the products are damaged, please contact us at our Support Portal or call our toll-free number 1-800-874-2852 and we will resolve the issue
- Please include any pictures in the contents of the contact form if possible
Returns & Exchanges
- Returns must be made within 30 days of original order
- Returns with an original receipt or packing slip will be refunded in the original form of payment only
- Refunds may be delayed up to 24 hours from the initial purchase due to payment processing times
- Merchandise must be in new condition with tags attached
- If merchandise was received damaged, please contact us at our Support Portal immediately for further instructions
- Gift cards can not be returned
- You may contact us at our Support Portal or call 1-800-874-2852 (Monday-Friday 9am-5pm EST) for questions, quantity adjustments, item exchanges, returns, and address changes you wish to make to your order.
- Our customer service representative will walk you through how to initiate a return of merchandise to the Little League store.
- Please return purchases within 48 hours of receiving return instructions.
- Any shipping incurred on a return without prior store contact is non-refundable.